Furlong Therapy provides professional psychological therapy services to individuals seeking support. We operate from Winchester, United Kingdom.

For any queries regarding this Privacy Policy, you can contact us.

1. What Information We Collect

We only collect limited personal data necessary to respond to enquiries, provide therapy services, and manage our client relationships. This may include:

Name, Email, Address, Telephone number, Brief information you choose to share through the contact form, Any additional information shared during therapy sessions.

We do not collect sensitive personal data through our website forms unless you voluntarily provide it.

2. How We Use Your Information

Your information is used exclusively for the following purposes:

To respond to enquiries. To arrange therapy sessions. To maintain professional client records. To meet legal and regulatory obligations. To manage billing and administrative communications (if applicable) We do

not use your data for marketing purposes unless you have specifically opted in.

3. How Your Data Is Stored

We store your information securely using encrypted electronic systems and, where necessary, secure physical storage. Access to your information is restricted to authorised individuals only.

Personal and therapy records are retained in accordance with professional standards — typically for a minimum of 7 years after therapy ends — after which they are securely deleted or destroyed.

4. Sharing of Information

Your information is treated with the strictest confidence.

No personal data will ever be sold or shared for marketing or commercial purposes.

5. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the right to:

Access the personal data we hold about you. Request correction of any inaccurate information. Request deletion of your data, where legally permitted. Object to or restrict certain types of processing. Withdraw your consent at any time (where processing is based on consent)

6. Professional Insurance

Furlong Therapy holds full Professional Liability Insurance, ensuring that all services are delivered safely, ethically, and in accordance with professional guidelines and standards.

7. Website Cookies

Our website uses minimal cookies necessary for basic functionality (e.g., loading pages or form submissions). No cookies are used for advertising, profiling, or tracking purposes. You can adjust your browser settings to block or delete cookies if you wish.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it periodically.